Billing & Plans
The Billing & Plans section allows you to manage your MagnetFrame subscription. Here, you can view your current plan, update payment details via PayPal, review past invoices, and apply discount coupons.
How to
- Navigate to 'Billing & Plans' from the sidebar menu.
- Review your current subscription plan details and usage.
- Click 'Upgrade Plan' to explore other available plans and compare features.
- Complete any plan upgrades or changes securely through PayPal.
- Access your past invoices and payment history.
- Apply discount coupons during the plan selection or upgrade process.
Common questions
How do I change my payment method?
Your payments are managed through PayPal. To update your payment method, log into your PayPal account linked to MagnetFrame and make the necessary changes there.
Can I downgrade my plan?
Yes, you can downgrade your plan. Navigate to 'Billing & Plans', view available plans, and select the one that best fits your needs. Changes typically take effect at the start of your next billing cycle.
Where can I find my invoices for tax purposes?
All your past invoices and payment history are available within the 'Billing & Plans' section. You can view and download them for your records.
Troubleshooting
My discount coupon isn't working.
Ensure you are entering the coupon code exactly as provided, without extra spaces. Coupons are typically applied during the plan selection or upgrade process before final payment.
My subscription shows as expired, but I believe I paid.
Check your PayPal account to confirm the payment was successfully processed for MagnetFrame. If it was, please contact MagnetFrame support with your PayPal transaction ID for assistance.