Event Management

Event Management allows you to create and oversee all your photography events within MagnetFrame. You can organize designs, manage customer communication, and track event progress with branded sharing links.

How to

  1. Navigate to your Dashboard and click 'Create New Event'.
  2. Enter the event details, including name, date, location, and customer information.
  3. From the event detail page, add your designs to the event.
  4. Share the unique event link with your customer for their review.
  5. Utilize the integrated event chat for direct communication with your customer.
  6. Monitor event status and customer activity directly from your Dashboard.

Common questions

Can I modify event details after an event has been created?

Yes, you can edit event details such as name, date, or customer information at any time from the event's dedicated detail page.

What types of designs can I add to an event?

You can add any designs you have created and saved within your MagnetFrame account, such as magnet layouts, photo templates, or other visual assets relevant to the event.

Is the event sharing link customizable or branded?

The event sharing link is automatically branded with your studio's information, providing a professional and consistent experience for your clients.

Troubleshooting

My customer is not receiving the event sharing link.

First, verify the customer's email address entered during event creation. If correct, you can copy the event link directly from the event detail page and send it to your customer via an alternative communication method.

I cannot find the 'Create New Event' button on my Dashboard.

Ensure you are logged into your MagnetFrame account and are on your main Dashboard page. The 'Create New Event' button is typically prominent. If it's still missing, try refreshing your browser or clearing your browser's cache.

Back to Help Center | Ask Maggie AI