Event Photo Delivery
Share event photos with your customers through a beautiful online gallery. Connect your own cloud storage or a local computer folder to host the images. Your customers can then view, download, and order framed magnets directly from their photos.
How to
- Go to Settings > Cloud Storage to connect your Google Drive, Dropbox, OneDrive, or a local folder.
- Open the desired event and click the 'Event Photos' panel.
- Drag and drop your photos into the upload area, or click to browse and select them.
- After the upload completes, enable the 'Share photos with customer' toggle.
- The photo gallery is now live for your customer on their event page.
- Monitor your storage space and delete old photos as needed from the Settings > Cloud Storage page.
Common questions
Where are my photos actually stored? Are they on MagnetFrame's servers?
Your photos are stored directly in your own connected cloud storage account or streamed from your local folder. MagnetFrame does not store your original photo files.
Can my customers download all the photos at once?
Customers can download their photos individually from the gallery. A bulk download or ZIP file option is not currently available.
What happens if I disconnect my cloud storage account?
If you disconnect your storage account, the link to the photos will be broken and customer galleries will become inaccessible. You must reconnect the same account to restore them.
Troubleshooting
I uploaded photos, but my customer says the gallery is empty.
First, ensure the 'Share photos with customer' toggle is enabled for that specific event. Also, check the sync status of your connected cloud storage account to confirm the files have finished uploading.
Photos are not loading when I use the 'Local folder' option.
When using a local folder, your computer must be on and connected to the internet. Ensure the MagnetFrame desktop application is running and that the folder path has not been changed or moved.