Maggie AI Assistant
Maggie AI Assistant is your go-to resource for quick help within MagnetFrame. She understands every platform feature and provides step-by-step guidance. If Maggie can't resolve your query, she will seamlessly connect you with a live support agent.
How to
- Locate and click 'Maggie' in the sidebar, found under the 'Support & Admin' section.
- Type your question into the chat input field.
- Maggie will provide detailed guidance based on your query.
- Utilize the quick-action chips for common questions or to explore topics.
- Click 'Talk to a human' at any point to connect directly with a live support agent.
- Your entire conversation history with Maggie is automatically saved for future reference.
Common questions
What kind of questions can Maggie answer?
Maggie can answer questions about any MagnetFrame feature, provide step-by-step instructions, and help you navigate the platform. She is trained on all product documentation.
Is Maggie available 24/7?
Yes, Maggie AI Assistant is available around the clock to provide instant support. Live support agent availability may vary.
Will Maggie remember our previous conversations?
Yes, your entire conversation history with Maggie is preserved within the chat interface. You can review past interactions anytime.
Troubleshooting
Maggie isn't responding to my question.
Ensure you have an active internet connection. If the issue persists, try refreshing your browser or closing and reopening the Maggie chat window. You can also try rephrasing your question.
I accidentally closed the Maggie chat window, but I need to continue my conversation.
Simply click 'Maggie' in the sidebar again. Your previous conversation history will be preserved and displayed, allowing you to pick up where you left off.